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Sephora Return Policy (Everything You Need To Know!)

Sephora Return Policy – Although a company offers a vast collection of quality products, your satisfaction depends on your taste or preferences. Sephora is a personalized care and beauty stores serving as a multinational chain based in Paris, France.

Even if you feel dissatisfied with any product of them, their simple return policy allows you to get a complete refund for the purchased item. Make sure to return the product in new or gently used condition so that Sephora would be able to resell it. Moreover, the refunds will be provided to your mode of payment that you used to buy the product.

Sephora Return Policy

Sephora Return Policy Purchases

No shipping or handling fees required for return to any Sephora location or by mail in case you used prepaid shipping label, Original Shipping charges can’t be refunded when applicable unless the return was Sephora’s fault It will take around two weeks to process the return if sent by email.

The items you purchased must reach to back within 60 days of purchase and the refund will be provided to you on the basis of the payment method you have chosen while making payment.

You will get the full refund as an online store credit for the item that may be redeemed at The item must reach back to Sephora within 61-90 days of purchase.

For the products that are returned in the store instead of mail, you must return the item within 60 days of purchase. The items that you purchased from will not be refunded after 90 days of purchase date. The exchanges are not provided by mail.

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Gift Returns

If you are returning Sephora gift that you received by email and want the refund to you and not the purchaser, then before mailing the return please call 78 1-877-SEPHORA (1-877-737-4672) to create the gift return under your account.

On the return form, check “I am returning a gift” box which is present at the back of your return form, give the reason as 5 Gift and fill all the required details in the form.

In-store Purchases

  • Sephora in-return purchases can be returned within 60 days of purchase with a receipt.
  • Sephora doesn’t accept mail return for any merchandise that you purchase from the store location.
  • You will receive store credit as Sephora Merchandise credit.
  • There is no expiry date of merchandise credit and it can’t be reloaded, transferred, sold or redeemed as cash.
  • Also, you can’t replace Sephora merchandise credit if lost or stolen.

Canadian and International Returns

You can go through the Canadian Returns or International Shipments sections of Customer Service or call at 1-877-SEPHORA (1-877-737-4672) for instructions related to returns.

Conclusion – Sephora Return Policy

Sephora keeps monitoring your return activity for abuse and holds the right to limit returns or exchanges at Sephora and Sephora inside JCPenney in all instances.

Also, all returns will be done after validating and approved at Sephora’s discretion. Moreover, Beauty Insider points and spend related to all refunds will be removed while the transaction process. For more information about policy, you can reach official site of Sephora. Sephora Return Policy

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